Returns & Exchanges
At Supreme Furniture, we want you to love your home; if you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all standard items. Please ensure products are returned in their original packaging and condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log in to your account and navigate to your order history to select the furniture items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Carefully disassemble the item if necessary and pack it back into its original shipping box with all hardware and assembly manuals included.
- 3.Schedule a Pickup
For large furniture items, use our online portal to schedule a professional freight pickup, or for smaller accessories, print the prepaid shipping label provided via email.
- 4.Inspection and Refund
Once our warehouse team inspects the returned goods for quality assurance, your refund will be processed back to your original payment method within 7 to 10 business days.